Questions? We’re here. – GLOSSDOC brand film

What the film is about

The film briefly shows where to find us: at Industriestraße 22 in Rodenbach – and that you have a 30-day return policy. Questions about an order, a product or how to use it? We will help you personally: by phone on 06184 9947-130, by email or via the contact form.

GLOSSDOC is run by Custom Automotive GmbH, Industriestraße 22, 63517 Rodenbach (near Hanau), Germany. Collection is possible by arrangement – call or write to us beforehand so we can have your order ready. If you want to send something back, register the return in advance by email with your order number and the item; we cover the return shipping costs and send you a returns label.

Step by step

1. Choose in the form what your message is about – it goes into the subject line so we can sort it.
2. Give your order number if you have one – then we can find your order straight away.
3. For questions about application, tell us briefly about the vehicle, the surface and the product.
4. If something is damaged, send photos by email after our reply.
5. Add a phone number if you would like a callback.

Tip: Your answer might already be in the FAQ – then you don’t have to wait.